GENERALI OSIGURANJE SERBIA a.d.o. uses the telephone numbers of persons who called the Contact Center. This processing is carried out for the purpose of a customer satisfaction survey, based on the legitimate interest of GENERALI OSIGURANJE SRBIJA a.d.o. to improve the Contact Center service by better understanding the customers’ needs. Data processed for this purpose are stored for three months and are not shared with third parties.
You have the right to access, rectify, and erase personal data, the right to restrict data processing, to object, and to transfer the data.
If you believe that personal data processing was carried out against the Law on Personal Data Protection, you have the right to file a complaint to the Commissioner for Information of Public Importance and Personal Data Protection.
If you have any questions about other rights related to personal data processing, you can contact the Contact Center (011 222 0 555) or send an inquiry via e-mail to dpo@generali.rs or by mail to GENERALI OSIGURANJE SRBIJA a.d.o, Vladimira Popovića 8, 11070 Novi Beograd.”